Description

Cost REALTOR® Member - $99 through 9/1/25 | $129 After Non-REALTOR® - $129 through 9/1/25 | $149 After Registration closes 9/12/25 by midnight Cancellation Policy: Cancellations made by September 7, 2025, are eligible for a partial refund, minus a $30 administrative fee. Cancellations made after September 7, 2025, and no-shows are not eligible for refunds. ONLY 50 SEATS AVAILABLE... Description This Course will help you bridge the generational gaps, building awareness that will lead to better hires, happier employees, stronger teams, and a healthier environment. You will understand what makes each generation unique, and how each adds its own perspective and value to the workplace. This course will teach you how to: Define the four generations and how they see the world—Traditionalists, Baby Boomers, Generation X, and Millennials. Address motivational issues by thoroughly understanding the 4 generations. Decrease negative judgments and generational stereotyping. Improve decision-making by practicing real world critical incident scenarios. Acquire an overall appreciation for generational differences by understanding their goals, challenges, expectations, and motivating factors. Discover why good cross-generational management matters and how to head off conflict between generations. Recognize favored communication styles and effective learning styles for each generation. Identify the positive attributes that each generation brings to the work environment. Mediate disputes and disagreements when conflicts arise. Designation Information For more information on the CRB designation, read more here: https://www.nar.realtor/education/designations-and-certifications/certified-real-estate-brokerage-manager-crb Calendar Download this event for Outlook or iCal for 2025-09-17 Download this event for Outlook or iCal for 2025-09-18 Via ZOOM - Arizona REALTORS®